FAQ
We offer discounts for military and senior citizens!
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Can I have my glass replaced at my home or office?
+Yes! We have a fully mobile workforce that will meet you at the office or at home to repair or replace and it comes at no additional charge to you! JDS glass has a 24 hour emergency service that allows the customer to interact as soon as the replacement or repair is needed.
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How fast will your business respond to my needs?
+JDS prides itself in its ability to be versatile and efficient. At JDS we have same or next day service for all repairs.
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How do I schedule an appointment for services?
+To schedule an appointment, call us at (704) 855 - 5611. To get a quote visit our quote page in the top navigation menu.
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How long will it take to get my glass repaired or replaced?
+JDS is a customer service driven company. We try to complete each project efficiently and effectively. The exact time cannot be given until we know exactly what the project entails. Please contact us with the details of your project and we will be able to promptly give you the time specification needed to complete your project.
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Do you give free quotes on projects?
+Yes! JDS will come on the scene to give you a quote for free! We provide free quotes for anyone that comes to us for service. Even if you end up going with another firm or find another solution to your problem, we are here to serve you.
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Is there a service guarantee?
+JDS guarantees each customer will be highly satisfied with our ability to provide professional glass repair, replacement, and installation. We have many highly qualified glass technicians to provide you with the materials and installation for any project.
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If I have an emergency, how quickly can you make it to the scene?
-We will make it to your location for an emergency break out call as soon as we possibly can. We know emergencies happen and there is a high need for quick repair in some cases. JDS puts these emergency breakout calls at the top of their service lists. We want the customer to know that we are here for them whenever they need service.